Frequently asked questions
- Set up a time to meet with an estimator.
- Take roof measurements and do a quick inspection for damage or deficiencies.
- Select the roof YOU want – roofing details, colors, etc.
- Sign a contract with RoofTek® and pay a deposit.
- Order materials and schedule installation.
- Roof installation.
- Final inspection.
Most roofing warranties offered in the market today are “limited lifetime” warranties that cover the shingles only and prorate after 10 years. For peace of mind for our customers, RoofTek® has achieved the highest level of installer certifications with 2 of the largest shingle manufacturers in North America (Owens Corning and GAF). This allows us to offer up to a 50 year non-prorated warranty that covers labor, materials, tear off, and disposal on the entire roofing system, which is actually registered with the manufacturer. In addition, workmanship warranties start at 2 years and can go up to 25 years of workmanship coverage
Typically our team can inspect, measure, and generate an estimate on a roof within 30-40 minutes. We understand that everyone’s time is valuable, so we try to get the estimate ready as quickly as possible without missing any important details.
- Asphalt shingle roofs typically last anywhere from 15-30 years depending on several factors including:
- What type of shingles were used?
- Was the roof installed correctly?
- Is the roof ventilated properly?
- Has the roof been damaged by a storm, etc?
- To get specifics and an expert opinion on your roof please schedule a free roofing inspection today!
RoofTek® helps thousands of customers navigate roof insurance claims each year. The first step is to document any storm damage on the roof. One of our insurance specialists will inspect the roof, take all necessary photos, and review them with you before deciding whether or not to proceed with an insurance claim. If you would like your roof inspected for storm damage, contact us today to schedule a free inspection!
YES! RoofTek® offers a variety of metal roofing options and custom metal chimney hoods.
YES! We offer a variety of options for GSF. The most typical gutters we install are seamless 5” K-Style gutters. We make the project easy by taking care of all of your roofing and GSF needs.
RoofTek® offers a variety of solar panels
- QCell, Solaria, SILFAB, Hinki, Axitec and REC
The process of going solar takes 2-3 months from the time the contract is signed to the solar system being turned on.
On average, our clients see a return on their investment in 8-10 years, meaning your electric bill is eliminated completely during this time frame of 8-10 years.
The solar panels are guaranteed to last 25 years minimum at 86%.
The crew generally will arrive around 7:00 AM.
The ideal location for the dumpster is in the driveway as close to the home as possible.
- RoofTek® uses a large magnet to clean up the nails and debris.
- We also use EnviroTarp to cover your landscaping that is directly below the roofing project. RoofTek® uses as much care as possible to protect your landscaping. We can’t guarantee there will be zero damage as this is a major construction project.
We install 10% of the gutters and are building our business in this area. We have a long working relationship with one of the largest gutter companies in Utah that does installation for us as well.
Install time depends on the size of home, number of old shingles and pitch. Most roofs are completed, start to finish, in one day.
No, we do not do framing.
Supplementing involves a detailed review of an insurance estimate and internal inspection report to ensure everything is accounted for. Insurance adjusters are very busy and occasionally overlook some items or enter something differently than current industry standards. In the event discrepancies are found a supplement for those items is submitted to the insurance company.
- Supplementing can generally occur at 3 different times during the course of your project.
- Before any repairs are started a detailed review is completed and if needed, a supplement is submitted to the insurance company.
- While the repairs are being completed, a discrepancy is found by the project manager.
- After the repairs are completed, another thorough review of the job is completed and if any further discrepancies are found, they are submitted to the insurance company.
Generally the supplementing process takes 1-3 weeks to come to a revised settlement with the insurance company.
It is helpful if you call the adjuster or the insurance company and give them verbal authorization to speak with us and work directly with them. This can speed up the process a little bit. Some insurance companies require verbal authorization from you to share any information with the contractors directly.
In most cases, a project can move forwards while we work on coming to a settlement with the insurance company. If there are major discrepancies the project will be put on hold while we work on coming to a settlement with the insurance company. In these cases the project is put on hold generally because we will need to meet with the insurance company onsite and discuss the scope of repairs needed.
In most cases we just absorb the cost of the items not covered by the insurance company currently. There are some situations in which you will have to pay for supplements if they are not covered by the insurance company. The most common situation in which that occurs are relating to the roof decking and gutters.
We do not complete a thorough review of a job until we have a signed contract. The reason for that is to protect ourselves and you from having unexpected costs. If discrepancies are found our contract states those additional funds will be paid to RoofTek®.
The most common items are related to current building codes and installation requirements.
Depending on the membrane thickness, will determine how long the material warranty will be, usually 15 to 20 years on the material warranty. Here at RoofTek® we like to get you 2 to 3 additional years of life out of the roof with basic service and repair and roof maintenance.
Utah building code says that you can go up to 2 layers at any given time. It makes a lot more sense in the flat roofing world to do an overlay. No reason to remove the roof top insulation until you absolutely have to.
Typically you want to budget around 5% – 8% of whatever the roof value would be to include in yearly roof maintenance.